Privacy Policy
Last updated: April 14, 2026
At RecordRanks, we take your privacy seriously. This privacy policy explains how Mintydev Ltd collects, uses, discloses, and safeguards your information when you use our services, including our website recordranks.com, the contact forms on it and the book demo form.
Who We Are
Mintydev Ltd, a private limited company registered in the United Kingdom. Contact email: privacy@mintydev.net
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Use our contact form
- Book a demo
- Communicate with us via email or other channels
The personal information we collect may include:
- Name
- Email address
- Organisation/community name
- Sport/activity information
- Other information you choose to provide
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To process demo bookings and follow up with scheduling
- To analyse website usage and improve our services and user experience
- To comply with legal obligations
- To prevent fraud and ensure security of our services
- To send you communications you've requested (only if you've opted in and until you opt out)
3. Information Sharing and Disclosure
We do not sell or distribute your personal information to third parties. We may only share your information with:
- Legal authorities if required by law or to protect our rights or the rights of others
- Professional advisors (such as lawyers, auditors, or consultants) when strictly necessary
4. Data Storage and Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, access controls, regular security audits, and employee training on data protection.
Your information is stored in a secure database (using encryption where applicable) and hosted within the European Economic Area (EEA).
Any potential data breaches will be handled and disclosed promptly, in accordance with legal requirements.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. This includes:
- Contact form submissions: up to 1 year from last contact
- Demo booking information: up to 1 year from last contact
After these periods, we securely delete or anonymise your personal data unless we are required to retain it for a longer period due to legal obligations.
You may request the deletion of your data at any time by contacting us at privacy@mintydev.net.
6. Your Rights
As a UK/EU resident, you have the following rights under GDPR and UK GDPR:
- Right to access: request a copy of the personal data we hold about you
- Right to rectification: request correction of inaccurate or incomplete personal data
- Right to erasure: request deletion of your personal data ("right to be forgotten")
- Right to restrict processing: request restriction of processing your data
- Right to data portability: receive your personal data in a structured, machine-readable format
- Right to object: object to processing of your personal data for direct marketing or legitimate interests
To exercise these rights or for any data protection queries, please contact us at:
Email: privacy@mintydev.net
We will respond to your request within 30 days. If we need more time, we will inform you of the reason and extension period in writing.
7. Cookies and Tracking Technologies
RecordRanks does not use cookies for any purpose. Cookies may be implemented in the future to facilitate basic website functionality and user preferences. If cookies are ever implemented for any other purpose, this privacy policy will be updated to reflect that.
recordranks.com uses Plausible Analytics, a privacy-focused, GDPR-compliant analytics tool that does not use cookies or collect personal data. Plausible collects only anonymised, aggregated statistics about page views and referral sources without identifying individual users.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third parties.
9. Children's Privacy
Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Changes to This Privacy Policy
We may update this privacy policy to reflect changes in our practices, services, or legal requirements. When we make material changes, we will:
- Update the "Last updated" date at the top of this policy
- Provide notice on our website (via banner or notification)
- Where required by law, obtain your consent for material changes
The updated version will be effective 14 days after it is first posted unless we provide a different effective date. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.
11. International Data Transfers
We store and process all personal data within the United Kingdom and the European Economic Area (EEA). We do not transfer personal data outside the United Kingdom or the EEA to third countries or international entities.
12. Automated Decision Making
Our services do not involve automated decision-making that produces legal or similarly significant effects on individuals.
13. Contact Us
If you have questions, concerns or complaints about this privacy policy or Mintydev Ltd's data processing practices, please contact us at:
Email: privacy@mintydev.net