Privacy Policy

Last updated: May 20st, 2026

1. Introduction

At RecordRanks, we take your privacy seriously. This privacy policy explains how Mintydev Ltd collects, uses, discloses, and safeguards your information when you use our services, including recordranks.com, the RecordRanks platform, and any other features or services provided by RecordRanks (collectively, the "Services").

On the RecordRanks platform, a space is a sports organisation or community managed by a paying customer (owner). Each space has its own members, competitions, list of events, competitors, and other content, and is managed independently by its owner(s).

Who We Are

RecordRanks is developed and maintained by Mintydev Ltd, a private limited company registered in the United Kingdom. You can reach us at this email: privacy@mintydev.net

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Book a demo, use our contact form or sign up to our newsletter
• Create an account on the RecordRanks platform
• Register for or participate in competitions within a space
• Communicate with us via email or other channels

The personal information we collect may include:

• Name/username
• Email address
• Organisation/community name
• Sport/activity information
• Competition data (e.g. results, competition registrations)
• Membership details for spaces (e.g. team/organisation name, role)
• Profile information (e.g. profile picture, region of representation)
• Files you upload (e.g. space logo)
• Password hash (if using password authentication)
• Other information you choose to provide

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To manage user accounts and authentication
• To enable you to create, manage, and participate in spaces and competitions
• To store and display competition data, results, and rankings within spaces
• To provide space owners with access to manage their community, including competitor details and competition information
• To respond to your inquiries and provide customer support
• To process demo bookings and follow up with scheduling
• To analyse website usage and improve our services and user experience
• To comply with legal obligations
• To prevent fraud and ensure security of our services
• To send you communications you've requested (only if you've opted in and until you opt out)

4. Information Sharing and Disclosure

We do not sell or distribute your personal information to third parties. We may share your information in the following ways:

• Public Spaces: Competition results, rankings, and records within a public space may be visible to anyone who visits the space's pages.
• Private Spaces: If a space is private, only invited members may view its data, except for private details (e.g. email), which are only visible to the owners and moderators of the space.
• Space Owners: Authorised space owners may access competitor details (e.g. name, country of representation, email, username) for their own space to manage competitions and enforce rules.
• Third-Party Services: We use the following third-party services to provide functionality:
  • Plausible Analytics (for anonymised, aggregated analytics)
  • Sweego (for transactional emails)
  • TrustCaptcha (for fraud prevention)
  These services process data only as necessary to provide their functionality and do not use your data for their own purposes. Your data remains private and does not leak personally identifiable information.
• Legal authorities if required by law or to protect our rights or the rights of others
• Professional advisors (such as lawyers, auditors, or consultants) when strictly necessary

5. Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, access controls, regular security audits, and employee training on data protection.

Your information is stored in a secure database (using encryption where applicable) and hosted within the United Kingdom and European Economic Area (EEA).

Any potential data breaches will be handled and disclosed promptly, in accordance with legal requirements.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. This includes:

• Contact form submissions: up to 1 year from last contact
• Demo booking information: up to 1 year from last contact
• User accounts: retained indefinitely until the user requests deletion or anonymisation
• Competition data (e.g. results, competitor details): retained indefinitely until the competitor requests deletion or anonymisation

After these periods, we securely delete or anonymise your personal data unless we are required to retain it for a longer period due to legal obligations.

You may request the deletion or anonymisation of your data at any time by contacting us at privacy@mintydev.net. Anonymised data will no longer be associated with your identity but may remain visible as part of historical competition records.

7. Your Rights

As a UK/EU resident, you have the following rights under GDPR and UK GDPR:

• Right to access: request a copy of the personal data we hold about you
• Right to rectification: request correction of inaccurate or incomplete personal data
• Right to erasure: request deletion of your personal data ("right to be forgotten")
• Right to restrict processing: request restriction of processing your data
• Right to data portability: receive your personal data in a structured, machine-readable format
• Right to object: object to processing of your personal data for direct marketing or legitimate interests

To exercise these rights or for any data protection queries, please contact us at:

Email: privacy@mintydev.net

We will respond to your request within 30 days. If we need more time, we will inform you of the reason and extension period in writing.

8. Cookies and Tracking Technologies

RecordRanks does not use cookies for tracking or advertising purposes. We may use the following technologies for essential functionality:

• Plausible Analytics: Used for anonymised, aggregated analytics. Plausible does not use cookies or collect personal data and is fully GDPR-compliant.
• Sweego: Used for transactional emails (e.g. account notifications). Sweego does not use cookies for tracking.
• TrustCaptcha: Used for fraud prevention. TrustCaptcha does not use cookies.

If we implement additional cookies or tracking technologies in the future, this privacy policy will be updated to reflect those changes.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third parties.

10. Changes to This Privacy Policy

We may update this privacy policy to reflect changes in our practices, services, or legal requirements. When we make material changes, we will:

• Update the "Last updated" date at the top of this policy
• Provide notice on our website (via banner or notification)
• Where required by law, obtain your consent for material changes

The updated version will be effective 14 days after it is first posted unless we provide a different effective date. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

11. International Data Transfers

We store and process all personal data within the United Kingdom and the European Economic Area (EEA). We do not transfer personal data outside the United Kingdom or the EEA to third countries or international entities.

12. Automated Decision Making

Our services do not involve automated decision-making that produces legal or similarly significant effects on individuals.

13. Contact Us

If you have questions, concerns, or complaints about this privacy policy or Mintydev Ltd's data processing practices, please contact us at:

Email: privacy@mintydev.net